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The purpose of this paper is to evaluate inventory management in the private healthcare sector in Malaysia, with a particular focus on the distribution of medicines from a wholesaler to clinics. Currently, there are issues with service levels to clinics that need addressing.

The paper adopts a case study approach, with data collected through process mapping, interviews and data analysis. Data flow diagrams are used to visualise the organization's supply chain current and future process. Interviews are used to identify the main supply chain issues, with triangulation of these opinions through data analysis.

The findings identify two main issues within the case study company – urgent orders and stock availability at the wholesaler. From this, a future state design of the supply chain is proposed, based around vendor‐managed inventory. Barriers to achieving this are also identified, including consideration of current supply chain management capabilities in Malaysia.

Only a single case study supply chain is studied, although two echelons are investigated. While this may limit the generalisation of the findings, there is value in demonstrating the benefits modern supply chain management techniques can bring to developing world healthcare supply chains.

The paper shows that modern supply chain management techniques can bring benefits to healthcare supply chains in developing countries.

The value of the paper arises from providing a detailed analysis of a healthcare supply chain in the developing world. There have been only a small number of other studies published in the literature.

This paper aims to present a systematic literature review (SLR) to investigate how supply chain risk management (SCRM) is applied to the healthcare supply chains and which improvement opportunities are being missed in this segment.

This SLR used the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) method to answer three research questions: (1) Which are the main gaps concerning healthcare supply chain risk management (HCSCRM)? (2) What is the definition of HCSCRM? and (3) What are the risk management techniques and approaches used in healthcare supply chains?

The authors present a complete summary of the HCSCRM body of research, investigating research strings like clinical engineering and high reliability organizations (HROs) and its relations with HCSCRM; (1) This research revealed the five pillars of HCSCRM; (2) The authors proposed a formal definition for HCSCRM considering all the literature blocks explored and (3) The authors generated a list of risks present in healthcare supply chains resulting from extensive article research.

The authors only reviewed international journal articles (published in the English language), excluding conference papers, dissertations and theses, textbooks, book chapters, unpublished articles and notes. In addition, the study did not thoroughly investigate specific countries' particularities concerning how the healthcare providers are organized.

The contribution of this article is threefold: (1) To the best of authors knowledge, there is no other SLR about HCSCRM published in the scientific literature by the time of realization of authors’ work, suggesting that is the first effort to fulfill this research gap; (2) Following the previous contribution, in this work the authors propose a first formal definition for HCSCRM and (3) The authors analyzed concepts such as clinical engineering and HROs to establish the building blocks of HCSCRM.